54%
AI use is widespread in the UK
Ofcom reports that 54% of UK adults use AI tools such as ChatGPT, Copilot or Gemini. This covers all uses, including work and creative tasks—not just search.
AI search. Local opportunity.
Get your business
into the
conversation.
When someone asks AI for a local service, does your business appear?
We help local businesses improve their visibility across AI search platforms with clearer content, stronger business information and a practical plan.
Get my free visibility audit
No charge. No obligation. Three practical next steps.
The questions your customers could ask
“Who can help with a
blocked drain in Bournemouth?”
blocked drain in Bournemouth?”
Your services. Your area. Your expertise.
Make them easier to find and understand.
Make them easier to find and understand.
Illustrative example — not a live AI response.
Visibility checks can coverChatGPTGoogle AI searchPerplexityGemini
Local businesses. Real questions.
Be easier to find.
Be easier to choose.
You know your trade. Your online presence should make it clear what you do, where you work and why customers should consider you.
AI search gives people answers and recommendations. Generative engine optimisation (GEO) is the work of improving your business’s visibility in those answers. We make your services, location and expertise clearer online, then check how you appear.
- “Emergency plumber near Poole”Service + location + urgency
- “Who installs boilers in Christchurch?”Specific service + local coverage
- “What should I look for in a local electrician?”Expertise + customer questions
Example queries, not claims about search volume or results.
Why AI search matters
Your next customer
could be asking AI.
People are using AI to find information and ask for local recommendations. Is your business part of the answer?
45%
Local recommendations are part of the picture
In BrightLocal’s 2026 survey, 45% of US consumers reported using ChatGPT or other generative AI tools for local recommendations.
If a competitor appears and you don’t, they could get considered first. A customer asking for a local service may contact a business mentioned in the answer before discovering yours. Our audit checks who appears and identifies practical gaps to address.
These studies measure adoption, not lost sales. US findings do not establish UK local search behaviour, and AI mentions do not guarantee enquiries.
Explore the evidence
Pew Research Center’s June 2026 report found that 42% of US adults say they ever use AI chatbots to search for information. That does not mean AI is their main search engine. Read the Pew report.
Google’s guidance says established SEO practices remain relevant to its AI search features, including useful content, accessible pages and accurate local business details. There is no special AI schema required. Read Google’s guidance.
For more background on AI search and brand visibility, read the SUSO Digital guide.
How we help
Clearer information.
Stronger visibility.
A focused approach to AI search, backed by practical website and content improvements.
AI visibility audits
Review how your business appears in selected AI searches and compare it with the competitors appearing in the same answers.
Website & local content
Make your services, areas covered and expertise clearer. Identify content gaps, technical access issues and opportunities to improve key pages.
Credibility & monitoring
Review business information across relevant listings, strengthen genuine evidence of your expertise and repeat agreed visibility checks over time.
Our approach
A clear starting point.
A practical way forward.
Understand your business
Tell us your website, main services and locations. We focus on the questions that matter to your business.
Show you the gaps
Your free audit explains what we observed and gives you three improvements to prioritise.
Put the plan into action
Use the recommendations yourself or ask us for a quote. Any paid work has an agreed scope, price and timescale.
Direct support.
Plain English.
Cited Digital is run by Alex and Anthony. Alex is your first point of contact; Anthony leads implementation. You get clear recommendations, agreed deliverables and straightforward reporting.
Your free visibility audit
Find out where
you stand.
Start with a useful snapshot of your current visibility, without paying for a full consultancy project.
- ✓A relevant search check
Whether your business appears in the selected answers we review.
- ✓A competitor snapshot
Which other businesses appear in those same searches.
- ✓Three practical priorities
Clear actions to improve your website and business information.
No website access needed. The audit is a snapshot of the questions and platforms tested, not a complete ranking report.
Request your free audit
Tell us about your business. We’ll take it from there.
Prefer to email directly? info@citeddigital.co.uk
A few useful answers
Before you get started.
What is AI search visibility?
It describes how your business appears in answers from AI search tools. Generative engine optimisation (GEO) is the work of improving that visibility. For example, we can check what appears when someone asks for an emergency plumber in your area, then improve the information available about your business.
Does GEO replace traditional SEO?
No. For Google’s AI search features, established SEO practices still matter. We build on those foundations: clear service pages, accurate business information, helpful customer answers and genuine evidence of your work. There is no single switch that makes a business “AI ready”.
Am I losing business if AI doesn’t mention me?
You could miss opportunities to be considered when customers ask AI for recommendations. But an absent mention does not prove a lost sale, and there is no reliable universal figure for revenue lost. We check visibility over time and look at enquiries and bookings where tracking is available.
Is the audit really free?
Yes. The initial review is free and there is no obligation to buy anything. You can act on the recommendations yourself or ask us to quote for implementation.
Can you guarantee rankings or recommendations?
No. AI platforms control their own answers, which can vary. We improve the information available about your business and report the results of agreed checks. We do not promise guaranteed mentions, rankings or leads.
Do I need a new website?
Not necessarily. We start by reviewing what you already have. Often the first step is improving existing content and business information. Any larger changes would be discussed and quoted separately.
Who do you work with?
Local service businesses, including drainage companies, plumbers, heating engineers, electricians and other trades. If your customers search by service and location, we can review whether this approach fits your business.
How much does implementation cost?
It depends on the work needed. After your audit, we can provide a clear quote with agreed deliverables, costs and timescales. The free audit does not commit you to a paid service.